Blog

COVID-19 Update



To our valued customers,

Our management team at LBF Group has been actively monitoring the Coronavirus (COVID-19) outbreak. We would like to reassure you that the safety of our employees and everyone we serve remains our highest priority. Out of an abundance of caution, we are taking additional measures to limit exposure to our clients, staff and community at both of our locations.

We are following the Ontario Government mandate which allows certain businesses to remain open, in order to support essential services. Our decades of service to this community have created long time partners in insurance, healthcare and food services. Rest assured, we will be there for all of our partners through this crisis. We recognize that our product can ensure stability and accountability in these trying times.

At this time, we will be making some temporary changes to our regular hours. Effective immediately, our new hours of operation are: Monday to Friday, from 9:00 a.m. to 3:00 p.m.

If you have travelled in the last 14 days, are sick in any way, or if you are immunocompromised, we ask that you find someone to act on your behalf. If you would prefer not to enter our building, we can arrange for pick up and delivery at your discretion. If a member of our staff is feeling unwell or has recent travel history, they will self-isolate.

We continue to have no concerns with our supply chain at this point, and remain confident in our ability to deliver exceptional service and quality products to our customers. We are routinely checking in with our suppliers to ensure they are not being affected by any shortages, and will remain in frequent communication with them so that we can quickly detect any concerns that do arise. Thank you for your trust in LBF Group, and as always, thank you for your continued business.

We want to take this opportunity to wish you, your team and your families the best in health and happiness. Together, we will endure this.

Should you have any questions or concerns, please do not hesitate to reach out to us. We are here for you!

Sincerely,
Your Team at LBF Group

Ongoing Reports

The best sources of information continue to be health officials. Here is where you can monitor what is happening locally, provincially and in Canada: